Characteristics of Controlling
Control is a Managerial Process
- Management process comprises of five functions, viz., planning, organizing, staffing, directing and controlling. Thus, control is part of the process of management.
Control is forward-looking
- Whatever has happened has happened, and the manager can take corrective action only of the future operations. Past is relevant to suggest what has gone wrong and how to correct the future.
Control exists at each level of Organization
- Anyone who is a manager has to involve into control – may be Chairman, Managing Director, CEO, Departmental head, or first line manager. However, at every level, the control will differ – top management would involve in strategic control, middle management into tactical control and lower level of operational control.
Control is a Continuous Process
- Controlling is not the last function of management but it is a continuous process. Control is not a one-time activity, but a continuous process. The process of setting the standards needs constant analysis and revision depending upon external forces, plans, and internal performance.
Control is closely linked with Planning
- Planning and controlling closely linked. The two rightly called ‘Siamese twins’ of management. “Every objective, every goal, every policy, every procedure and every budget become standard against which actual performance compared. Planning sets the ship’s course and controlling keeps it on course. When the ship begins to veer off the course, the navigator notices it and recommends a new heading designed to return the ship to its proper course. Once control process over its findings integrated into planning to prescribe new standards for control.
Purpose of Controlling Goal Oriented and hence positive
- Control is there because without it the business may go off the track. The controlling has positive purpose both for the organization (to make things happen) and individuals (to give up a part of their independence for the attainment of organizational goals).